EPUKVPS20 – Reboot
April 20th, 2012



Dear Customers,


We will reboot EPUKVPS20 will be placed under maintenance on 22/04/2012.


Maintenance Window:


Scheduled Time: 22th April 2011, 03:30 GMT
Reason: Resolve NIC error and software updates.
Duration: 30 minutes


Affected Services:

Our customers using EPUKVPS20 will be inaccessible during the maintenance period.

Dear Customers,

We have had reports from a small amount of customers that they can’t access EPUKVPS20 which hosts a number of Xen based VPS. We are currently investigating this issue and will respond directly to the customers shortly.

Update:

We have identifed and resolved the issue.
Affected customers have been informed.

Regards,

The Europhase UK Team

Dear Customers,

We are currently experiencing network issues at our Manchester POP. Our upstream is aware of the issue and they are working to resolve this. We will provide more details as they become available.

Update:

Network has stabilised – We apologise for the inconvenience caused.
A technical RFO will be provided within 24 hours.

Regards,

The Europhase UK Team